Ce cours apparaît dans les formations suivantes :
• IÉSEG > IESEG Degree - Programme Grande École > Semester 2 > 2,00 ECTS

Pré requis

Students should have some general knowledge about Internet and marketing basics.

Objectifs du cours

At the end of the course, the student should be able to:
Understand the concepts, opportunities, limitations and added value of web analytics for companies with an online presence?
Master basic and advanced functionalities of Google Analytics
Make a web analytics audit

Contenu du cours

Web analytics is a specialist customer analytics discipline in Internet marketing that is highly appreciated and sought in business today. It requires technical skills and an analytical mindset, but coupled to a strong feeling for marketing and business. As a company's web site, or some other form of online presence (FB page etc.) is the hub of all online marketing efforts, it is vital to be able to analyze its performance. These insights can lead to modifications in web site structure, online marketing strategies or even business strategies.?The primary objective of this course is to provide students with the knowledge and tools needed to analyze the usage patterns of a company's web site and how this knowledge can be deployed to create and modify a marketing strategy and monitor its performance.

Modalités d'enseignement

Organisation du cours

Méthodes pédagogiques

• Case study
• Coaching
• Interactive class
• Presentation

Évaluation

Students will elaborate real-life projects involving setting up, monitoring and analyzing tools for web analytics in the context of real web sites. The final session is dedicated to student group presentations which will be the primary basis for student evaluation.?A secondary part of assessment involves continuous evaluation based upon class conduct, and interactivity.

Bibliographie

• Fox, V., 2010, Marketing in the Age of Google, Wiley -

• Tonkin, S., Whitmore, C. and Cutroni, J., 2011, Performance Marketing with Google Analytics, Wiley. -