Ce cours apparaît dans les formations suivantes :
• IÉSEG > IESEG Degree - Programme Grande École > Semester 1 > 2,00 ECTS

Pré requis

It is essential that students have a background on General Service Management.

Objectifs du cours

At the end of the course, the student should be able to demonstrate:
- demonstrate a critical awareness of the main problems faced in health care service management
-realise the organisational issues necessary for managing the resources in health care sevices
-demonstrate general knowledge and action for today’s health care service management tecniques
-spanning tactical and operational decision-making in the sector
-understand the techniques for improving quality, reducing costs and enhancing patient flow in the health care system

Contenu du cours

Session 1: Introduction to the challenges in health care - Decision making tools in heath care concept
Session 2: Operations improvement in health care services
Session 3: Project management and facility improvent tecniques in health care services
Session 4: Scheduling and staffing methods in health care organisations.

Modalités d'enseignement

Organisation du cours

Méthodes pédagogiques

• Interactive class
• Presentation
• Project work
• Research

Évaluation

students will be assess daily basis during the class and they will be assess by a project and a final exam.

Bibliographie

• Ozcan, A.Y., “Quantitative methods in health care management”. -

Ressources internet

• Some of the lecture notes will be distributed to the students as pdf documents.

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