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MNG: SALES TECHNIQUES

2022-2023

FrIESEG School of Management ( IÉSEG )

Code Cours :

2223-IÉSEG-MNG1S1-NEG-MNGCI12UE

NEGOTIATION


Niveau Année de formation Période Langue d'enseignement 
MSc in International Business Negotiation1S1FrEnglish
Professeur(s) responsable(s)F.BADDAR
Intervenant(s)F.BADDAR


Pré requis

N/A

Objectifs du cours

Identify the steps of the selling process through role plays and discussionsTo develop sales relationships
Deliver a sales presentation that will earn a customer's commitment in a role play setting
Implement different strategies for successful communications and integrate this understanding in role plays and discussions.
Apply the concept of consultative selling to win customer commitment.
Demonstrate professional behaviour that translate into success as a professional sales representative

Contenu du cours

To examine the principles and practices of sales technique, including relationship strategy, and presentation strategy. Research, plan, prepare and deliver a solution-based sales presentation. Students, should apply the sales cycle concept demonstrated by the approach, securing desire, objection handling, and closing of the sale


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Independent work
E-Learning10,00  
Independent study
Estimated personal workload12,00  
Group Project12,00  
Face to face
Interactive class16,00  
Charge de travail globale de l'étudiant50,00  

Méthodes pédagogiques

  • Case study
  • Interactive class
  • Presentation


Évaluation

Type de ContrôleDuréeNombrePondération
Continuous assessment
Oral presentation0,50135,00
Participation16,00130,00
Final Exam
Written exam2,00135,00
TOTAL     100,00

Bibliographie

  • Lill, D. & Lill, J. (2012) Selling: The Profession / Focusing on Building Relationships (6th ed).China:DM Bass -

  • Ingram, T., LaForge, R., Avila, R., Schwepker, C. & Williams, M (2013) Sell.USA: Cengage Learning -

  • Manning, G., Ahearne, M. & Reece, B. (2012) Selling Today: Partnering to Create Value (12th ed.). Boston: Pearson -




 
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