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BUSINESS PROCESS MODELING

2023-2024

FrIESEG School of Management ( IÉSEG )

Code Cours :

2324-IÉSEG-MBAC1S1-MIS-MBCCE02UE

MANAGEMENT OF INFORMATION SYSTEMS


Niveau Année de formation Période Langue d'enseignement 
MSc in Business Analysis & Consulting1S1FrEnglish
Professeur(s) responsable(s)C.CONWAY
Intervenant(s)Christopher CONWAY


Pré requis

None

Objectifs du cours

At the end of the ocurse, the student should be able to :
Communicate effectively in English to explain a business model (L01C)
2. Breakdown complex organizational problems using the appropriate methodology; specifically, use BPMN and UML to model business processes (L03A)
3. Use metaphors to describe createive approaches to business problems (L03B)
4. Convey powerful messages using contemporary presentation techniques; specifically, present, explain, and discuss a business model (L04C)
5. Determine problem areas in a process and design solutions for those problem areas (L05B,L05D)
6. Employ state-of-the-art management techniques (BPMN and UML) (L05C)
7. Demonstrate an expertise on key concepts, techniques and trends in their professional field (L07A) Specifically modeling, troubleshooting, improving, and redesigning business processes
8. Be a reference point for expertise-related questions and ambiguities about business proceses (L07D)

The course includes a group project with presentation. Due to the international nature of the students in the MBAC program, this implies the need for students to work multiculturally and commuincate effectively in English (L01A, L01B) to model a complex system (L03A,L05B,L05C,L05D,L07A,L07C,L07D), propose revisions (L05B,L05D,L05C,L07A,L07B,L07C,L07D), and propose a reengineered solution (L03B)

Contenu du cours

Business Processes: Systems perspective, eliciting processes
2. Formal Methods (BPMN): Tasks, flows, swimlanes, pools, actors; Gateways;Events
3. Root Cause Analysis: Pain points; Ishikawa (fishbone) diagrams
4. Quality: Value of quality; Statistical control
5. Informal Methods (UML): Domains and domain experts; Metaphor; Semantic nets; Objects; Stories; Sequence diagrams; Activity diagrams; State diagrams


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Independent study
Estimated personal workload10,00  
Group Project20,00  
Independent work
Reference manual 's readings30,00  
Face to face
Interactive class40,00   Includes 8 hour seminar with professional consultant
Charge de travail globale de l'étudiant100,00  

Méthodes pédagogiques

  • Coaching
  • Interactive class
  • Presentation
  • Project work
  • Seminar


Évaluation

Midterm exam (L01CL03A,L05C,L07A), final exam (L01C,L03A,L05C,L07A), group project (L01A,L01B,L01C,L03A,L03B,L05C,L07A), written assignments, group presentation (L01C,L03B,L04C,L07A)

Type de ContrôleDuréeNombrePondération
Continuous assessment
Oral presentation0,15110,00
Mid-term exam2,00130,00
Participation40,0015,00
Others
Written Report1,0015,00
Group Project20,00120,00
Final Exam
Written exam2,00130,00
TOTAL     100,00

Bibliographie

  • Real-Life BPMN by Jakob Freund and Bernd Rücker, CreateSpace Independent Publishing Platform, 2016, ISBN 1541163443 -

  • Object Oriented Analysis & Design by Lars Mathiassen, Andreas Munk-Madsen, Peter A Nielsen, and Jan Stage ISBN 8777511506 (recently reissued, ISBN may not be most current) -


Ressources internet



 
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