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BUSINESS CONTINUITY OPERATIONS AND CRISIS MANAGEMENT

2018-2019

FrIESEG School of Management ( IÉSEG )

Code Cours :

1819-IÉSEG-M1S2-OPS-MA-EI83UE

OPERATIONS MANAGEMENT


Niveau Année de formation Période Langue d'enseignement 
Master1S2FrEnglish
Professeur(s) responsable(s)E.HADZILIAS
Intervenant(s)E.HADZILIAS


Pré requis

Students enrolled in this course should have taken introductory courses in Information Systems & Operations Management or have basic knowledge of these areas acquired from professional experience or from an internship.

Objectifs du cours

At the end of the course, the student should be able to:
- Analyse the theory and practice of conducting a business continuity and impact analysis using ISO 22301 international standard
- Identify and describe the methodology for completing a hazard vulnerability assessment
- Evaluate the role of emergency response in continuity planning
- Implement a business continuity plan that includes an analysis on training and awareness of the program
- Analyse the elements of effective crisis communications
- Identify and describe the process for coordinating with stakeholders.

Contenu du cours

1. Introduction
2. Theory and Practice of Business Continuity Management
3. International Standard ISO 22301
4. Hazard Vulnerability Assessments
5. Business Impact Analysis
6. Implementation, Training, and Evaluation of Programs
7. Crisis Management
8. Identification and Coordination with Stakeholders


Modalités d'enseignement

Organisation du cours

TypeNombre d'heuresRemarques
Independent work
Research2,00  
Reference manual 's readings6,00  
Face to face
Tutorials4,00  
Interactive class12,00  
Independent study
Estimated personal workload8,00  
Group Project8,00  
Individual Project8,00  
Charge de travail globale de l'étudiant48,00  

Méthodes pédagogiques

  • Case study
  • E-learning
  • Interactive class
  • Presentation
  • Project work
  • Research
  • Seminar
  • Tutorial


Évaluation

The assessment depends on the following components: Class Participation (Questions/discussion on Articles/Cases), Group Presentation and Final Exam.

Type de ContrôleDuréeNombrePondération
Others
Group Project0,40130,00
Final Exam
Written exam2,00140,00
Continuous assessment
Participation16,00130,00
TOTAL     100,00

Bibliographie

  • The course will not use a single prescribed text book. All the required course material and readings are included in the course pack that is distributed electronically to the students before the course delivery. -




 
* Informations non contractuelles et pouvant être soumises à modification
 
 
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