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BUSINESS CONTINUITY OPERATIONS AND CRISIS MANAGEMENT

2018-2019

EnIESEG School of Management ( IÉSEG )

Class code :

1819-IÉSEG-M1S2-OPS-MA-EI83UE

OPERATIONS MANAGEMENT


Level Year Period Language of instruction 
Master1S2EnEnglish
Academic responsibilityE.HADZILIAS
Lecturer(s)E.HADZILIAS


Prerequisites

Students enrolled in this course should have taken introductory courses in Information Systems & Operations Management or have basic knowledge of these areas acquired from professional experience or from an internship.

Learning outcomes

At the end of the course, the student should be able to:
- Analyse the theory and practice of conducting a business continuity and impact analysis using ISO 22301 international standard
- Identify and describe the methodology for completing a hazard vulnerability assessment
- Evaluate the role of emergency response in continuity planning
- Implement a business continuity plan that includes an analysis on training and awareness of the program
- Analyse the elements of effective crisis communications
- Identify and describe the process for coordinating with stakeholders.

Course description

1. Introduction
2. Theory and Practice of Business Continuity Management
3. International Standard ISO 22301
4. Hazard Vulnerability Assessments
5. Business Impact Analysis
6. Implementation, Training, and Evaluation of Programs
7. Crisis Management
8. Identification and Coordination with Stakeholders


Class type

Class structure

Type of courseNumbers of hoursComments
Independent work
Research2,00  
Reference manual 's readings6,00  
Face to face
Tutorials4,00  
Interactive class12,00  
Independent study
Estimated personal workload8,00  
Group Project8,00  
Individual Project8,00  
Total student workload48,00  

Teaching methods

  • Case study
  • E-learning
  • Interactive class
  • Presentation
  • Project work
  • Research
  • Seminar
  • Tutorial


Assessment

The assessment depends on the following components: Class Participation (Questions/discussion on Articles/Cases), Group Presentation and Final Exam.

Type of controlDurationNumberPercentage break-down
Others
Group Project0,40130,00
Final Exam
Written exam2,00140,00
Continuous assessment
Participation16,00130,00
TOTAL     100,00

Recommended reading

  • The course will not use a single prescribed text book. All the required course material and readings are included in the course pack that is distributed electronically to the students before the course delivery. -




 
* This information is non-binding and can be subject to change
 
 
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