OUR ACADEMIC DEPARTEMENTS |
Lesson details
HEALTHCARE MARKETING | |||
2018-2019 | EnIESEG School of Management
(
IÉSEG
)
| ||
Class code : | 1819-IÉSEG-M1S2-MKT-MA-EI38UE | MARKETING |
Level | Year | Period | Language of instruction |
---|---|---|---|
Master | 1 | S2 | EnEnglish |
Academic responsibility | J.HUPPERTZ |
---|---|
Lecturer(s) | John HUPPERTZ |
- This class exists in these courses :
- IÉSEG > IESEG Degree - Programme Grande École > Semester 2 > 2,00 ECTS
Prerequisites
Principles of marketing, the marketing concept, principles of strategic management.
Learning outcomes
At the end of the course, the student should be able to:
1. Understand the role that marketing plays in health care organizations in terms of contribution to strategic planning, building business, strengthening relationships between the organization and its constituents, and achieving competitive advantage.
2. Utilize health data in marketing planning and implementation.
3. Define the challenges of evaluating the effectiveness of marketing investments made by healthcare organizations.
4. Realize the importance of patient/customer satisfaction and service quality in health organizations.
5. Demonstrate effective communications skills through in-class participation, writing assignments, and class presentations.
Course description
Class 1: Application of Marketing Principles to Healthcare Organizations
- Marketing planning using health data. Market analysis and sizing
Class 2: Marketing Research in Healthcare
- Survey questions, service quality and patient satisfaction measurement.
Class 3: Product strategy and management
- New product development in healthcare
Class 4: Integrated Marketing Communications in Healthcare
- Advertising healthcare products and services, social media, branding
Class 5: The Marketing Plan
- Evaluating effectiveness of marketing strategies
Class type
Class structure
Type of course | Numbers of hours | Comments | |
---|---|---|---|
Independent work | |||
E-Learning | 6,00 | ||
Independent study | |||
Estimated personal workload | 12,00 | ||
Face to face | |||
Interactive class | 16,00 | ||
Total student workload | 34,00 |
Teaching methods
- E-learning
- Interactive class
- Presentation
- Project work
- Research
Assessment
Students will be graded on the quality of their written assignments, their participation in class discussions, and their final exam.
Type of control | Duration | Number | Percentage break-down |
---|---|---|---|
Continuous assessment | |||
Participation | 0,00 | 0 | 15,00 |
Oral presentation | 0,10 | 1 | 5,00 |
Final Exam | |||
Written exam | 2,00 | 1 | 40,00 |
Others | |||
Written Report | 12,00 | 3 | 40,00 |
TOTAL | 100,00 |
Recommended reading
- Articles will be assigned.
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Internet resources
* This information is non-binding and can be subject to change