OUR ACADEMIC DEPARTEMENTS |
Lesson details
HEALTH CARE SERVICE MANAGEMENT | |||
2018-2019 | EnIESEG School of Management
(
IÉSEG
)
| ||
Class code : | 1819-IÉSEG-M1S1-OPS-MA-EI33UE | OPERATIONS MANAGEMENT |
Level | Year | Period | Language of instruction |
---|---|---|---|
Master | 1 | S1 | EnEnglish |
Academic responsibility | Y.TÜTÜNCÜ |
---|---|
Lecturer(s) | Yazgi TÜTÜNCÜ |
- This class exists in these courses :
- IÉSEG > IESEG Degree - Programme Grande École > Semester 1 > 2,00 ECTS
Prerequisites
It is essential that students have a background on General Service Management.
Learning outcomes
At the end of the course, the student should be able to demonstrate:
- demonstrate a critical awareness of the main problems faced in health care service management
-realise the organisational issues necessary for managing the resources in health care sevices
-demonstrate general knowledge and action for today’s health care service management tecniques
-spanning tactical and operational decision-making in the sector
-understand the techniques for improving quality, reducing costs and enhancing patient flow in the health care system
Course description
Session 1: Introduction to the challenges in health care - Decision making tools in heath care concept
Session 2: Operations improvement in health care services
Session 3: Project management and facility improvent tecniques in health care services
Session 4: Scheduling and staffing methods in health care organisations.
Class type
Class structure
Type of course | Numbers of hours | Comments | |
---|---|---|---|
Independent study | |||
Estimated personal workload | 4,00 | ||
Group Project | 8,00 | ||
Independent work | |||
Research | 8,00 | ||
Face to face | |||
lecture | 16,00 | ||
Total student workload | 36,00 |
Teaching methods
- Interactive class
- Presentation
- Project work
- Research
Assessment
students will be assess daily basis during the class and they will be assess by a project and a final exam.
Type of control | Duration | Number | Percentage break-down |
---|---|---|---|
Others | |||
Individual Project | 0,00 | 1 | 20,00 |
presentation | |||
statement | 0,25 | 1 | 20,00 |
Final Exam | |||
Written exam | 2,00 | 1 | 40,00 |
Continuous assessment | |||
Participation | 4,00 | 4 | 20,00 |
TOTAL | 100,00 |
Recommended reading
- Ozcan, A.Y., “Quantitative methods in health care management”. -
Internet resources
* This information is non-binding and can be subject to change