Lesson details


 


Voir la fiche établissement

CONSUMER INSIGHT AND SELF CONCEPT

2018-2019

EnIESEG School of Management ( IÉSEG )

Class code :

1819-IÉSEG-M1S2-MKT-MA-EI106E

MARKETING


Level Year Period Language of instruction 
Master1S2EnEnglish
Academic responsibilityB.Ertimur
Lecturer(s)B.Ertimur


Prerequisites

This course requires students to understand and apply basic marketing concepts and principles in formulating marketing strategies.

Learning outcomes

At the end of the course, the student should be able to:

- Develop an introspective stance regarding their own consumer behavior.
- Recognize and appreciate the complexity of consumer behavior in its diversity.
- Explain the relations between consumer perception, preference, and choice.
- Utilize perceptual, preferential, and choice data for strategic marketing management.

Course description

It is common for managers to misestimate their consumer behavior related knowledge and make biased decisions. To make competent marketplace decisions and effectively aappeal to customers with widely different preferences, you need to first become cognizant of WHO YOU ARE as a consumer. In this course, you will first establish an awareness of yourself and reflect upon your own consumer behavior. Then, through a series of exercises, you will address consumer behavior related problems in the contexts of perception, preference, and choice. In each exercise, you will practice spotting and counteracting your biases as you consider different types of consumer data:

Part 1: Insights into Your Own Consumer Behavior
Part 2: Applications of Insights to Perceptual, Preferential, and Choice Data


Class type

Class structure

Type of courseNumbers of hoursComments
Independent study
Group Project6,00  
Estimated personal workload6,00   These hours represent working time for preparing for each class session, group work and final exam preparation.
Independent work
Reference manual 's readings6,00   You will be asked to read book chapters as well as academic journal and newspaper articles prior to each class session.
Face to face
Interactive class16,00   Attendance is highly recommended as participation and in-class exercises represent an important factor in the final evaluation. It will also allow you to complete the group project.
Total student workload34,00  

Teaching methods

  • Coaching
  • Interactive class
  • Project work
  • Research


Assessment

There are three components for assessment:

20% in-class exercises/assignments and participation
30% group report tied to in-class exercises
50% final exam

Type of controlDurationNumberPercentage break-down
Others
Group Project0,00230,00
Final Exam
Written exam2,00150,00
Continuous assessment
Participation16,00020,00
TOTAL     100,00

Recommended reading

  • Consumer Behavior, 6th Edition, by Wayne D, Hoyer, Deborah J. MacInnis and Rik Pieters -


Internet resources



 
* This information is non-binding and can be subject to change
 
 
Vidéo : Un campus à vivre
Notre chaîne Youtube