OUR ACADEMIC DEPARTEMENTS |
Lesson details
Level | Year | Period | Language of instruction |
---|---|---|---|
Master | 1 | S1 | EnEnglish |
Academic responsibility | W.VAN OSCH |
---|---|
Lecturer(s) | Dr. Wietske Van Osch |
- This class exists in these courses :
- IÉSEG > IESEG Degree - Programme Grande École > Semester 2 > 2,00 ECTS
Prerequisites
Basic diagnostic and analytical skills
Verbal presentation and discussion skills
Critical thinking and interpretation skills
Rudimentary knowledge of management of information systems/technologies
Learning outcomes
At the end of the course, the student should be able to: Have a comprehensive understanding of: 1) Enterprise Social Media technologies and their affordances 2) Users groups in ESM and the types of interpersonal and group communication processes that occur in ESM 3) Tools and uses for optimal knowledge management and collaborative innovation 4) The measurement of the success and benefits of ESM technologies
Course description
Today’s organizations are increasingly distributed requiring their employees to communicate in new ways across time zones and different locations throughout the world. As a result, effective communication, collaboration, and innovation have become challenging. Recent advances in social media technologies have created opportunities for organizations to supplement traditional communication methods with new Enterprise Social Media tools that enable immediate and delayed organization-wide communication and information exchanges. Recent studies show that 4 in 5 companies now use some form of ESM and that worldwide spending for ESM has increased to over $100 billion dollars, yet, managers lack an understanding of how to assess the impact of these technologies, mitigate its risks, and reap benefits for improved collaboration. Therefore, in this course, we explore the effects of Enterprise Social Media (ESM) in organizations as it pertains to processes of intra- and inter-organizational communication, collaboration, innovation, and knowledge management and discuss ways to determine and manage the effect on organizational collaboration.
Class type
Class structure
Type of course | Numbers of hours | Comments | |
---|---|---|---|
Face to face | |||
Interactive class | 4,00 | ||
PBL class | 4,00 | ||
Tutorials | 4,00 | ||
lecture | 4,00 | The course will be taught in 4 sessions of 4 hours each. Each session will entail a balanced mix of lecture- and project-based learning, involving the discussion of assigned readings and related case studies. | |
Independent study | |||
Estimated personal workload | 6,00 | ||
Individual Project | 12,00 | For each session, students will need to prepare a case study; to support their analysis, guiding questions will be provided. | |
Independent work | |||
Reference manual 's readings | 8,00 | ||
Research | 8,00 | The teaching philosophy is based on “inductive learning” whereby students are active participants in the learning process and create their own experiences through independent and interactive inquiry and analysis. | |
Total student workload | 50,00 |
Teaching methods
- Case study
- Interactive class
- Presentation
- Research
Assessment
40%: In-Class Case Study Analyses and Presentations: Case Studies on the Use of ESM in an Organization
20%: Participation
40%: Multiple Choice Exam
Type of control | Duration | Number | Percentage break-down |
---|---|---|---|
Continuous assessment | |||
Participation | 0,00 | 0 | 20,00 |
QCM | 0,00 | 0 | 40,00 |
Others | |||
Case study | 0,00 | 0 | 40,00 |
TOTAL | 100,00 |
Recommended reading
- Readings (pdf) and case studies will be provided in pdf format during the first day of class. -
* This information is non-binding and can be subject to change