This class exists in these courses :
• IÉSEG > IESEG Degree - Programme Grande École > Semester 2 > 2,00 ECTS

Learning outcomes

At the end of the course, the student should be able to:
• Gain an understanding of his/her preferred mode of functioning and interacting thanks to Process Communication Model
• Practice other ways to interact with different people in order to manage the relationship in positive communication as well as in miscommunication
• Identify and implement strategies to maintain a high level of energy and maximize relational flexibility
• Regulate relational difficulties or tense situations with meta-communication

Course description

- Know and experiment the 6 ways of perceiving one’s environment and the 18 character strenghts .
- Use the adequate language to optimize your interactions with other people
- Learn how to spot someone's preferred language to adapt one's communication
- Identify the conditions of motivation and understand positive or negative side effects
- Integrate the Meta Communication Process to regulate tensions

Class type

Class structure

Teaching methods

• E-learning
• Interactive class
• Presentation
• Project work

Assessment

Daily Reflection Journal - Due Final Day 10%
Participation & Practical Assessments 50%,
Final Exam - Multiple Choice Questions- 40%

Recommended reading

• Discover la Process Communication – Jérôme Lefeuvre -

• Being Genuine: Stop Being Nice, Start Being Real– Thomas d’Ansembourg -