OUR ACADEMIC DEPARTEMENTS |
Lesson details
negotiation and customer relationship | |||
2023-2024 | EnECOLE DU NUMERIQUE
(
EDN
)
| ||
Class code : | 2324-EDN-HRHPM-FR-5008 |
Level | Year | Period | Language of instruction |
---|---|---|---|
S4 | EnFrench |
Academic responsibility | Marion LAUWERS |
---|---|
Lecturer(s) | - |
- This class exists in these courses :
- Ecole Du Numérique (EDN) - Master 2 Digital Commerce - S4 - 1 ECTS
Class type
Class structure
Teaching methods
Assessment
Contrôle continu : coeff. 1
Recommended reading
Bellenger (2022) La négociation, Que sais-je? Repères||
Benharda (2022) L'art de pacifier nos conflits , de la négociaton à la médiation, Eres||
Korda (2020) Négocier et défendre ses marges, Dunod
* This information is non-binding and can be subject to change