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MEASURING MARKETING PERFORMANCE & ROI

2022-2023

EnIESEG School of Management ( IÉSEG )

Class code :

2223-IÉSEG-MDM1S2-MKT-MDMCE19UE

MARKETING


Level Year Period Language of instruction 
MSc in Digital Marketing & CRM1S2EnEnglish
Academic responsibilityV.PAUWELS DELASSUS
Lecturer(s)V.PAUWELS DELASSUS, T.SEULLIET


Prerequisites

Students should have already heard of Google Adwords and know some basic web metrics terms

Learning outcomes

At the end of the course, the student should be able to:
At the end of the course, the student should be able to:
? Master the Key Performance Indicators used in Marketing : select them, set objectives, prioritize and differentiate short term/ long term measurements.
? Take into account the specificity of Digital and CRM campaign indicators in order to improve the marketing performance
? Define a web acquisition strategy
? Set up and optimize a SEA campaign
? Know how to analyze the Return On Investment of the campaign and decide on corrective actions.

Course description

Key marketing metrics to evaluation marketing performance online & offline
? Simulation game SIMBOUND which allows students to evaluate the performance of online marketing campaigns and understand the impact of decisions after each decision making round.


Class type

Class structure

Type of courseNumbers of hoursComments
Face to face
Coaching4,00  
Tutorials4,00  
Interactive class8,00  
Independent work
E-Learning4,00  
Independent study
Estimated personal workload10,00  
Group Project20,00  
Total student workload50,00  

Teaching methods

  • Case study
  • Coaching
  • E-learning
  • Interactive class
  • Presentation
  • Project work
  • Tutorial


Assessment

Students will be assessed according to their team performance within the game, but also according to a mid-term written assignment by team.

Type of controlDurationNumberPercentage break-down
Continuous assessment
Participation0,00010,00
Others
Written Report0,00030,00
Group Project0,00060,00
TOTAL     100,00

Recommended reading

  • Documents at students' disposal in Simbound platform Marketing Metrics: The Definitive Guide to Measuring Marketing Performance de Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. The Handbook of Brand Management Scales. Zarantonello, L. -




 
* This information is non-binding and can be subject to change
 
 
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