This class exists in these courses :
• IÉSEG > MSc in International Business Negotiation (MNG) > Semestre 1 > 2,00 ECTS

Prerequisites

Students should be familiar with basic concepts and approaches of negotiation (e.g. positional bargaining, interest-based negotiation)
Familiarity with role-play exercises is an advantage

Learning outcomes

At the end of the course, the student should be able to:
(1) understand the core principles and values of mediation
(2) describe the core features of the mediation process
(3) discussess and distinguish between different approaches to mediation
(4) critically compare mediation with other dispute resolution processes such as negotiation, arbitration and litigation
(5) Apply mediation tools to resolve conflict between parties and groups

Course description

Mediation is a speedy and effective way of settling disputes without the need to go to court. It involves a mediator (i.e. an independent third party) who facilitates a conversation between the parties with a view to better understand the differences between them and come to an agreement. This course introduces students to the core principles and values underpinning the contemporary practice of mediation. Students learn to appreciate mediation as a flexible process that can be used to settle disputes in a whole range of situations (e.g. consumer disputes, contract disputes, family disputes, workplace disputes). The course provides a critical comparison of mediation with other dispute resolution processes enabling students to identify the most appropriate process for a given dispute situation.

Class type

Class structure

Teaching methods

• Case study
• Interactive class
• Presentation

Assessment

1 take-home assignment including a case study
1 final exam

Recommended reading

• Lecture notes (to be provided at the beginning of the course) -

• Commercial conflict management and dispute resolution (2016) by Peter Fenn; Routledge: Milton Park -

• How to master commercial mediation (2015) by David Richbell; Bloomsbury Publishing: Haywards Heath -