This class exists in these courses :
• IÉSEG > MIB > MIB > 2,00 ECTS

Prerequisites

The student should possess basic knowledge of the functioning and management of organizations and the functioning of people within organizations. Furthermore, the student should have affinity with IT. In order to be able to participate adequately to the course, the student is invited to download and install software for mind mapping (i.e., XMind) and business process modeling (i.e., Bizagi) prior to the first session.

Learning outcomes

- Describe the challenges and risks inherent to ERP implementations;
- Evaluate the advantages and disadvantages of ERP versus tailor-made software;
- Summarize the dominant ERP project phases and deliverables;
- Categorize business tasks, processes, and organizational roles into ERP functional domains;
- Distinguish between business and functional requirements;
- Translate top-level business processes (i.e., Procure-to-Pay, Order-to-Cash) into an ERP logic;
- Apply mind mapping to visually represent higher level business processes;
- Use business process modelling to critically decompose lower level business processes;
- Establish a project implementation plan based on a business architecture;
- Create accurate task estimates and design a realistic project schedule;
- Engage in project management sprint planning and tracking;
- Calculate a project's earned value parameters based on status report information;
- Demonstrate an understanding of Microsoft's ERP solution (i.e., Microsoft Dynamics 365);
- Define 'do's and don'ts in the daily life of business consultants;
- Articulate principles and methods for managing consultants;
- Build awareness about ESRS topics such as: Ethical standards in business consultancy, customer privacy, handling sensitive data, etc.

Course description

The course is designed to immerse students into the daily life of business consultants working for an ERP implementation company (i.c., Ad Ultima Group). Through interactive lectures, in-class and out-of-class assignments, and the intervention of four expert professionals, this course confronts students with the diverse expectations, tasks, and challenges functional consultants need to tackle. Combining theoretical concepts with hands-on exercises on a hypothetical business case (i.c., Coffee Roast Inc.), participants are expected to acquire knowledge on and experience with ERP deliverables and domains (i.e., Microsoft Dynamics 365), workflow design for top-level business processes (i.e.., Procure-to-Pay, Order-to-Cash), project management activities, and functional consulting analysis tools (e.g., XMind, Bizagi). Thus, this course can function as an adequate preparation for a possible career in business consultancy.

Class type

Class structure

Teaching methods

• Case study
• E-learning
• Interactive class
• Project work
• Research

Assessment

Internet resources

• Microsoft Dynamics AX

• IESEG Online

• Bizagi & XMind